At Fiona Paper, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase. By using our website, you agree to the practices described in this policy.

Information We Collect

We collect information that you provide directly to us, such as your name, shipping address, email address, phone number, and order details when you place an order or contact us. We may also collect non-personal information about your browsing activity, device type, and location to improve our website experience.

How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Communicate with you about your purchase or customer support inquiries

• Improve and personalize your shopping experience

• Analyze website performance and user behavior

• Send promotional communications (only if you opt-in)

Information Sharing

We do not sell, rent, or trade your personal information. We may share your information with trusted third-party service providers who assist in operating our website and fulfilling your orders. These parties are contractually obligated to protect your data and use it solely for the purpose of delivering services on our behalf.

Your Rights and Choices

You may choose not to provide certain personal information, though this may limit your ability to complete a transaction or use some features of our site. You can also opt out of receiving promotional emails by clicking the unsubscribe link at the bottom of our messages or by contacting us directly.

Opt-Out Instructions

If you no longer wish to receive marketing emails or promotional materials from Fiona Paper, you can opt out at any time by emailing us at [email protected].
Include your full name and email address in the request so we can ensure your preferences are updated.

Data Retention

We retain your personal information only as long as necessary to fulfill your orders, comply with legal obligations, resolve disputes, and enforce our agreements.

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we strive to use commercially acceptable means to protect your data.

International Visitors

As Fiona Paper operates globally, your information may be processed in countries outside your own. By using our website and providing your information, you consent to the transfer of your data to our systems regardless of location.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this page regularly for any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your information, please contact us at [email protected].